Thursday, August 17, 2017

Content Pros: How Cheaper Video is Improving Content Quality with Tyler Lessard

Teaming up with the team at Convince & Convert, Vidyard’s VP of Marketing Tyler Lessard hosts the Content Pros Podcast. For this week’s episode, Tyler shared his own knowledge with Uberflip’s Randy Frisch about video marketing, and how a new focus on video is changing the face of modern marketing. Check out the full podcast:

Here’s a few of our favourite moments:

How often video production being done in-house these days versus externally?

It’s definitely a growing trend that we’re seeing. It’s not just because I’m biased with respect to my role in the industry but it genuinely is happening. I test these ideas with friends and peers in the market as well as with our customers. We’re absolutely seeing more and more content production and particularly video production coming in-house and organizations. It’s been exciting to see a lot more people with journalism backgrounds coming in-house into content marketing roles, seeing writers and folks from a traditional writing background coming in to do these things. But, yeah, we are seeing it follow suit with video now.

Content Pros - Tyler Lessard - Quote 1

There is a recognition that having the ability to create and publish video content no different from how you create and publish a blog post is becoming important for businesses and will be critical over the next few years. What’s been happening alongside that and the reason that we’re seeing it be successful is that, well, A, there’s this younger generation of folks who’ve grown up on this. They’re creating videos and publishing them on YouTube. They’re sharing videos everyday on Snapchat and other channels. And, they recognize that not every video has to be a big Hollywood production. It’s just as good to say, “Hey. We’ve got a great idea here. Let’s get somebody on camera in front of a whiteboard talking about this as a way to explore or peel back a how-to topic.” Or, “Let’s do a quick motion graphic video.”

The team here I’ve got, I mentioned we have three folks, and what they can do in a matter of a couple of days still blows my mind, and it’s really incredible to see. I think the accessibility of video is now there and the people who can really churn amazing content out quickly are out there. And, the cost for this is not merely what it was and also, of course, production equipment and those things have all come down. It’s definitely happening and more and more companies we’re working with are bringing in-house production talent to the table, and it’s helping them go from delivering one or two videos a month to one or two videos a week. And, it really is changing the perspective.

Where should your videos live? On your website? YouTube?

Tyler: Yeah. I think a lot of the debate really just stems from where we’ve come from. The traditional approach for businesses was if you’re creating a video asset to just stand alone as a promotional piece or to be a part of some other campaign or program, the default was we’ll upload it to YouTube as a place to host that video because it’s free and it’s easy. We would then potentially also link to that video using an embed code on our website, or landing page, or the different place that that video would be embedded.

The video would live in both places. It would be on your YouTube channel, but it would also be on your website. But, the version embedded on your website is basically just that YouTube version streaming over. In a lot of cases, that’s a good start to what you’re doing and obviously it’s nice that it’s free and very simple to manage as an organization. But, one of the challenges now we’re facing is as video is becoming a more integrated part of these different programs that we’re doing, it’s not a one-off kind of brand thing. It’s now we’re doing customer stories on video. We’re doing product demos and explainers. It’s just becoming another piece of our content toolkit for the programs we’re running. Using YouTube as a way to host the videos that are going to play back on your own landing pages and your own websites comes with a number of challenges.

Simple things like, well, at the end of the video is YouTube going to recommend one of your competitors’ videos? You lack that brand control over what that playback experience looks like. But, you’re also missing a lot of the potential capabilities of what you get with video. For example, can you understand when somebody is watching that video just like you might track if they interact with or download a PDF from your website? If they come to watch that customer story video, do you know who watched it and how long they engaged? YouTube is not going to give you that. You’re just going to know there’s another tick on the view counter.

Content Pros - Tyler Lessard - Quote 2

There’s a number of things that as we evolve as content marketers we’re being thoughtful about as video becomes a more integrated part of what we do. And so, that’s where new more premium video platforms are coming into play that align with how traditional B2B marketers really work. And so, it’s the notion of being able to host and distribute those videos in a way on your website that you can brand the experience, that you could create interactive content that would ask them questions or have calls to action to do something next but also in a way that enables you to track and know who’s actually watching what content and using that data back as part of your organization.

That’s what we’re starting to see as a trend. I’d say YouTube is still very important as a distribution channel so we encourage everybody to still post their videos to YouTube because people may find you there. But, when you’re posting those videos on your own sites and your own campaigns, that’s where using a video platform makes a lot more sense because of the incremental value you can get.

Get The Full Story

If you want to hear the full podcast, we’ve posted it above, and you can read a full transcript of this talk on Convince & Convert, where it was originally posted!

The post Content Pros: How Cheaper Video is Improving Content Quality with Tyler Lessard appeared first on Vidyard.



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